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Frequently Asked Questions

We get questions emailed to us about our treats and store and thought they might help answer some of your questions too. If you do have questions for us, feel free to call or email us anytime.

Will your treats melt?

Every summer there are weeks when the heat can be excessive. During those times we (temporarily) recommend that you avoid ordering treats with decorative frostings. Although we take the utmost care in packaging our products, the time spent traveling in hot vehicles can cause our cute decorations to melt. This doesn't happen with every shipment but we cannot guarantee that it won't. We leave the choice to you. If they should arrive melted, the treats will still be perfectly edible and the dogs will surely enjoy them - it's the humans that might be disappointed. If you have any questions please feel free to give us a call 231-932-2045.

How long are the dipped/iced treats good for? (When do they expire?)

Our decorated treats should last 4 to 6 weeks.  Now, that will depend on how the treats are handled and stored.  As you can imagine, any food items with frostings on them can only withstand so much handling before the frosting melts or breaks off.  Also, if they are stored in a place that is too warm or too cold they can be effected also.  We recommend storing them in their original packaging and kept in a cool dry place.  Do not refrigerate.  If you do those things, the treats should last until your dog insists that they get eaten!